Other guides

Viewing Customer Information
To view your customers information, you can click "Customers" in the right on the menu panel in your merchant account.  You c...
Wed, 30 Nov, 2016 at 11:21 AM
Refunds
In the event your customers request for a refund for a particular payment, you can initiate a refund request in your WEBXPAY merchant account- ...
Wed, 30 Nov, 2016 at 11:25 AM
Staff and User Roles
XSELL lets you create different user/staff profiles with different restriction and access rights. Roles and Privileges 1.To create a new Role,...
Wed, 30 Nov, 2016 at 11:47 AM
Reports
You can export reports in the form of Microsoft Excel files (.xls)  where you will be able to see the following Reports According to specific date ranges...
Wed, 30 Nov, 2016 at 11:54 AM
Alerts/ Fraud Detection
Transaction security and fraud detection is priority at WEBXPAY. In XSELL, to identify and alert you of a potential fraud, any credit card information m...
Wed, 30 Nov, 2016 at 11:57 AM
Email Templates
You can customise the emails your customers receive when a successful or unsuccessful transaction occurs.  1. Got to Settings in the menu pa...
Wed, 30 Nov, 2016 at 11:58 AM